Question 1

How is Healthy You Endocrinology and Weight Loss different from a traditional endocrinology practice?

Accepted Answer

Healthy You operates on a Direct Care model without the constraints of insurance billing. This allows Dr. Borensztein to take on a smaller patient panel, offering same-week appointments, longer visits (60–90 minutes for new patients), transparent pricing, and direct access to the doctor between visits. There are no surprise bills — all costs are listed upfront and HSA/FSA payments are accepted.

Question 2

Does Healthy You accept Medicare or Medicaid?

Accepted Answer

Healthy You accepts select Medicare and Medicare Advantage plans on a limited basis. Medicaid is not accepted. Medicare and Medicaid patients cannot enroll in the membership program. Please call the office at 856-559-7616 for current availability.

Question 3

How quickly can a new patient get an appointment?

Accepted Answer

New patients can typically be seen within the same week, often the same day or the next day. Patients are encouraged to gather their health records before their appointment to make the most of their visit.

Question 4

Can I be reimbursed by my insurance for visits at Healthy You?

Accepted Answer

If your insurance plan includes out-of-network coverage, you may be able to submit a superbill (which the practice will provide) for reimbursement. Reimbursement is not guaranteed. HSA and FSA funds can also be used to pay for visits. Contact your insurance company to confirm your out-of-network benefits.

Question 5

Can I still use my insurance for labs, imaging, and prescriptions?

Accepted Answer

Yes, in most cases you can use your insurance for labs, imaging, and prescriptions ordered by Dr. Borensztein. In rare instances, insurance may deny payment for testing ordered by an out-of-network provider. If you are concerned, it is best to check with your insurance company directly.

Question 6

What is included in the Healthy You membership?

Accepted Answer

The Weight Loss and Endocrine Memberships include unlimited in-person and telemedicine visits, direct text access to Dr. Borensztein, prior authorization support, letters and forms, and communication with other medical offices. Weight Loss members also receive monthly body composition analysis and access to a members-only site with recipes, workouts, and blog posts. Memberships start at $125/month for Endocrine and $200/month for Weight Loss.

Question 7

What ages does Healthy You treat?

Accepted Answer

Healthy You typically sees patients age 16 and older. For patients under 18, it is recommended to call the office first at 856-559-7616 to confirm that the appropriate care can be provided.

Question 8

What conditions does Dr. Borensztein treat?

Accepted Answer

Dr. Borensztein treats the full spectrum of endocrine conditions including hypothyroidism, hyperthyroidism, Hashimoto's thyroiditis, Graves' disease, thyroid nodules, Type 1 and Type 2 diabetes, prediabetes, insulin resistance, PCOS, menopause and perimenopause, hormone replacement therapy (HRT), adrenal disorders (Cushing's syndrome, adrenal insufficiency), pituitary disorders, osteoporosis, hyperparathyroidism, and medical weight loss with GLP-1 medications such as Wegovy, Zepbound, and Ozempic.

Question 9

Does Healthy You offer telemedicine appointments?

Accepted Answer

Yes. Telemedicine visits are available for established patients located in New Jersey or Pennsylvania. New patient first visits are required to be in person at the Collingswood, NJ office.

Question 10

Where is Healthy You Endocrinology located?

Accepted Answer

Healthy You Endocrinology and Weight Loss is located at 900 Haddon Avenue, Suite 409, Collingswood, NJ 08108 — just outside of Philadelphia. There is onsite parking and the PATCO station is nearby. Call 856-559-7616 or email info@healthyyouendo.com.

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